Customer Testimonials

Sophia and Mike were amazing, professional and had great communication throughout the project management of our house extension of master bedroom, ensuite, walk in wardrobe and laundry. Great at listening at ideas/issues and giving advice of products. Right from design to end of build they were there. Great contacts for sub contractors and local trade business. Can not fault them. Would recommend Sophia and Mike and will definitely use them in the future. Lynda and Steve Westaway.
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Renovation Consultants: Sophia Roydhouse-Ross and Mike Ross

I would rate Gazala Ansari 5 out of 5 and there were some issues with the attitude of tiler, placing of control and plumber sink but overall the final result is great and all my friends who I have shown the room to have loved it, So thanks very much Regards Jane.
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Renovation Consultant: Gazala Ansari

We engaged the services of Sharon Giblett of Refresh Renovations Tauranga for our bathroom, ensuite and toilet renovation. From start to finish the project ran smoothly. Given Omicron landed bang in the middle of our project Sharon’s professionalism, attention to detail, and problem solving ability saw the project completed on time albeit in difficult circumstances which was an exceptional result. We cannot speak highly enough of Sharon and her contractors. The quality of the finished product has exceeded our expectations and helped realise the vision we had for those spaces. Julie and I would not hesitate to recommend others seek Sharon out if you're considering a similar project.
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Renovation Consultant: Sharon Giblett

Loving the bathrooms, they have transformed our home & make it feel complete. We were really impressed with the process and the genuine interest in our renovation & amazing attention to detail from Michael and TJ. The sub contractors were also great. Many thanks to you as well for your fabulous customer service - from the enquiry stage to keeping us up to date throughout the renovation + the admin & invoicing.
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Office Managaer: Sarah Seaholme

I would highly recommend Sharon Giblett from Refresh Renovations in Tauranga. I needed my leaking shower and vinyl flooring in the bathroom replaced and also had the ceiling replaced in most of my house. The project was completed within the time frame given to me. Sharon's communication was excellent, I was always aware of what was happening throughout the project. Very professional, helpful, informative and friendly lady. Thanks so much for your commitment Sharon.
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Renovation Consultant: Sharon Giblett

We were extremely pleased with the job that Asif and the RR team did with our bathroom and neighbouring bedroom, which addressed issues we had spent several stressful years dealing with (following a thoroughly miserable time with a botched bathroom installation). While the project took a bit longer and cost a bit more than we expected, in the end it was worthwhile for the peace of mind of knowing the job was being done thoroughly, carefully and professionally. If we'd used the RR team when our bathroom was initially installed we would have saved ourselves a lot of money (and stress) in the long run. Would thoroughly recommend and definitely use again.
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Renovation Consultant: Asif Hameed

My major villa renovation included floors, kitchen, three bathrooms, electrical and plumbing. I was looking for a project manager who could ensure the job was completed with quality, on time and on budget. Martin and his team provided excellent service and I am thrilled with the final results. The process from initial consultation, to design, costing and completion was smooth and reassuring. Helene's designs were functional and attractive and Paul, the building manager ensured all work was completed to my satisfaction. The coordination of all teams was the key to a successful outcome. Thank you to the Refresh team! I highly recommend this service.
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Renovation Consultant: Martin Peirone

We had such a great working relationship with Brian. He was always contactable and always professional. We have been very pleased with the work Refresh Renovations have done at our home and Brian held everything together, arranging contractors on time etc. He's just an all-round nice person, so as you can understand we will miss him.
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Renovation Consultant: Wayne Gordon
Construction Manager: Brian Taylor

Our experience with Refresh was fantastic. These were the main things that made all the difference:

1. Tina, our Designer helped us make practical decisions about the layout and functionality of our bathrooms. She also recommended products when we didn’t have a clue what to get.

2. Danielle, our Project Manager was amazing. Her planning and management of the renovation meant we always knew what was going on and kept everything on schedule. Even when there were slight delays, they did not affect the overall timetable. The project started and finished on the exact days it was supposed to.

3. Communication was always clear and prompt. We got updates as the project progressed and questions were always answered.

4. The tradies we had in our house were all friendly, polite and extremely competent.

5. When I wanted a few extra jobs done around the place it was never a problem. The result was a stress-free renovation that is absolutely beautiful. Months on, I still get a thrill from using my bathroom and laundry. They have made such a difference. Thanks Lia for getting us through our renovation. I was really worried that we would never get it done but once Refresh were involved I felt it was all under control.
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Renovation Consultant: Lia Boersma

Refresh Renovations completed our garage conversion in 2020.  The job was completed to a high standard, on time and on budget. The team were professional and responsive and I was kept updated at all times.
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Renovation Consultant: Narelle Randell

We have always have confidence in Refresh because once a project is accepted they accompany the tradesman on the first visit, visit the site at intervals as the work progresses and visit again with the appropriate tradesman to sign off the work, ensuring at all stages that we are 100% satisfied.
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Renovation Consultant: Wayne Gordon

Thank you Refresh Renovations!!! Narelle visited us late 2020 to understand what we wanted for our home. She started off the process with architectural drawings, design plans, all the way through to the final finished build! She was very professional, polite and understanding, even with all of the changes that we had. It was during Covid, and we had plenty of changes, and she somehow got us to the finish line way ahead of schedule! Easy process, very knowledgeable and gave great advice, easy to talk to and understood what we needed and wanted. Narelle was more than accommodating and helped us get our desired result within our budget. The house looks absolutely fantastic, very good quality, and we are very happy. Cannot recommend enough!! Special shoutout to all the builders and tradies along the way - very efficient and great at what they do.

 
Renovation Consultant: Narelle Randell

I worked with Refresh from the planning stages through to the completed project. They were professional and easy to work with through all the ups and downs of project this size. I am so happy and impressed with the finished build that I recommend them for your project. Thank you to the team at Refresh.
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Renovation Consultant: Wayne Gordon

Engagement with the company is easy, difficult things are worked through. The builders are excellent, both in workmanship and nature. 
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Renovation Consultants: Anthony Bayne and Johannes Jacobs

From the outset of the project and throughout, a totally friendly and professional service. Was impressed with the clear explanation of the plan of the project stages. Consultations were detailed, knowledgeable and informative. During the planning stage appointments were arranged promptly and conveniently which I very much appreciated. The supporting literature and IT portal to allow me to track the project were excellent. I could review any plans and documents related to the project with ease at any time. Communication was always responsive. During the build stage I was kept informed of progress. Change requests were dealt with quickly, efficiently and managed well. Highly recommended.
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Renovation Consultant: Asif Hameed

Asif and Nick have been wonderful helping us in the early stages of our renovation. They take care to explain everything clearly and always keep in contact to ensure we are happy with the process. We've just completed the C&F stage where they take us through a rough guide of what our project will look like. Even though it is a very preliminary stage, I still found it quite detailed and helpful in understanding what is to come in the next stages. So far I am very happy with the care we've been shown and the enthusiasm they have for our project.
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Renovation Consultant: Asif Hameed

The whole experience from the initial consultation with Kelley through to the finish product was amazing. The team had good knowledge what would be suitable for the kitchen and it was very convenient to see what was going on via the app. We were kepted informed of the progress at every stage ,the bonus for me personally was someone was there Project managing for me. The team were great, friendly, helpful and very efficient. We are extremely pleased with the finish product, a total transformation.
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Renovation Consultant: Kelley Malcher

We requested for Refresh to come and quote for our Garage conversion. Sophia was very responsive and booked us in. Sophia was very easy to communicate with and although we decided not to proceed further on our project for other reasons, we were very impressed with her professionalism and the Refresh project process. We will be very much using Refresh for our future building projects
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Renovation Consultant: Sophia Roydhouse-Ross

We had such a great working relationship with Brian. He was always contactable and always professional. We have been very pleased with the work Refresh Renovations have done at our home and Brian held everything together, arranging contractors on time etc. He's just an all round nice person. So as you can understand we will miss him as I'm sure you will too.
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Renovation Specialist: Wayne Gordon
Construction Manager: Brian Taylor

We are delighted with our renovation project. We now have a lovely new kitchen, an open living area and a beautiful bathroom. Sophia and Mike, from Havelock North, guided us with great ideas and paid close attention to every detail of the renovation. They liaised with quality companies and tradesmen who in turn, produced an excellent result for us. The inevitable challenges were quickly dealt with. We found them to be always accessible, quick to respond and communication between all parties was clear and timely. We would definitely recommend them and, in fact, we have booked another job with them for next year.

 
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Renovation Specialist: Sophia Roydhouse-Ross

Great service, no issue too hard to be dealt with, Great customer service.
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Renovation Specialists: Joshua Mclaren.

Your rapid response to my initial email was impressive. High level of communication and appointment that was arranged was kept. I'm a very punctual person and i guess tend to view people who are late to appointments as representative of the service-casting a shadow over what they are trying to sell. The person who came was right on time. Great start. And she was a wonderful communicator too.
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Renovation Specialist: Peter Jenkins

Very happy with the consultation & costing and processes - very collaborative. The of builders, electricians, plumbers, etc very helpful, had great advice and suggestions- were problem solvers and had a great can do attitude - and they were all friendly and helpful and obviously all got on together. Very professional team and the follow up and fixes were great.
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Renovation Specialist: Dominic Hollands

Great service and professionalism. Mark was great to deal with and gave us options to consider. Thanks again.
Renovation Specialist: Mark Morrison

Communication between Refresh Renovations Sara, TJ and ourselves, was outstanding. Nothing was ever a problem with them, and they were always accommodating and understanding of our situation. 
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Renovation Specialist: Wayne Gordon

Mike and Sophia are very friendly, helpful and supportive. They are very knowledgeable of the construction industry and went beyond what was expected of them during the Napier floods in November 2020.
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Renovation Consultants: Sophia Roydhouse-Ross & Mike Ross

I had an initial consultation with Michael to see about renovating and extending a home we recently purchased. Michael explained his process which initially seemed a bit over the top, when compared to other quotes we sought - we learned to appreciate how much value his feasibility study can provide versus others who literally hand wave and with experience will give a quote. Thanks to his consult, we realised we would probably be better served if we waited for a bit more money to come in before engaging his services. I look forward working with Michael, especially as he is a 'one stop shop' versus other players in the market who will do A but not B and we just don't have time to go picking further tradespeople for small things. We much rather his approach where he organises and make sure everything happens. We'll be in touch Michael, once the extra money is saved up!
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Renovation Consultant: Michael Harich

Refresh Renovations Surrey did an amazing job fitting the bathroom pieces I had selected and making my vision come to life. We had had some issues with another bathroom which had been fitted by other builders, so I came to Refresh with some very detailed requests. Kelley and her team fulfilled all the requirements and made having people working in the house almost unnoticeable! Revamping this tucked away bathroom in a very old house posed plenty of problems, but there was nothing that had not been foreseen nor anything that caused any issues- a first with all the tradespeople we have been able to work with! The finish has been excellent and, even with COVID-19 restrictions and delays which were out of their hands, they managed to get the project done in a timely and respectful manner. It was an absolute pleasure working with Kelley and I look forward to doing so again in the future.
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Renovation Consultant: Kelley Malcher

It was great working with Saleem from Refresh Renovation who is very professional and knowledgeable. His team was very hardworking and delivered exceptional results. I highly recommend Saleem Bhikoo as project manager and his team. 
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Renovation Consultant: Saleem Bhikoo

Kelley and her team did a great job refurbishing our two bathrooms. It was a one-stop shop service from start to finish and Kelley guided us from day 1, including designing the bathrooms, helping us choose the right products, never once being pushy and always cognisance of our budget and schedule requirements.
Kelley and her team did a great job refurbishing our two bathrooms. It was a one-stop shop service from start to finish and Kelley guided us from day 1, including designing the bathrooms, helping us choose the right products, never once being pushy and always cognisance of our budget and schedule requirements. The work was done to a very high standard by workmen who were friendly, polite and professional who tidied up after each day and left the finished bathrooms looking immaculate and better than expected. Overall, we are very pleased with the result and would recommend Kelley and her team.
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Renovation Consultant: Kelley Malcher

The team at Refresh Renovations were very professional throughout the whole process. They tried to accomodate any changes (there was many as the process went on) and offered suggestions and ideas at every step.
Martin was constantly in touch with information and guidance keeping me updated with the process so I knew where we were up to all the time.
A big well done to the team and I recommend using this company.
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Renovation Consultant: Martin Peirone

Hashim from Refresh Renovations is professional, patient, approachable, responsive, and excellent in communications. He puts every thing on the table and is accountable for what he is committed. Some tradesmen just want quick profit and Hashim is different. He guided me and navigated through the whole process of architect's assessment, surveyor's report and DA application over the last half a year. Considering I do not live in Sydney he was extremely helpful and did many things on my behalf, such as council visit. He often organise online meetings with me and other relevant parties to discuss important matters. I felt relaxing and trusting when dealing with him. Highly recommended.
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Renovation Consultant: Hashim Nasser

A lot of the Tradies and other Companies in Palmerston North looked and acted like escaped convicts wanting a quick buck with little care about how the house will be in 10 - 15 years time. Refresh were very professional about the entire process even whilst going through the Lockdowns we had as well as working in with my partner and I as we work from home. I'm not familiar with the rest of your Company around NZ, but in Palmy, I would recommend Wayne and Sarah to anyone. 
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Renovation Consultant: Wayne Gordon

Very personable and knowledgable team; the screening process via TEAMS to see if job was something Refresh could do was sensible.
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Renovation Specialist: Kim Reiche

I found Sophie incredibly knowledgeable and helpful. I liked the Refresh approach. There system was explained to me which I found really good because there were no hidden costs down the line.
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Renovation Consultant: Sophia Roydhouse-Ross

I was given a fresh look at our home through the eyes of a Refresh consultant. She not only gave me her recommendations for immediate ways to take the house forward now, cost effectively, she also suggested a modification for the bathroom upstairs, should I get less mobile. Her visit has made us feel enthusiastic to get on and put her recommendations into effect soon. We have already written to seek quotes from recommended providers.
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Renovation Specialist: Mark Morrison

I found the whole experience very informative and easy to understand.
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Renovation Specialist: Kim Reiche

Immediate contact. Great communication. Very friendly. 
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Renovation Specialist: Peter Jenkins

We owned a classic Auckland villa in Onehunga which required the usual renovation requirements of an aging villa. These included full house re-piling, exterior and window rot repair and paint (including new timber joinery), roof repair and paint, interior painting and tiling, and some plumbing work. Dominic at Refresh initially led us through the design and council consenting process for the re-piling work. Following this, Dominic and his team undertook all the renovation works mentioned above, dealing with all the subcontractors without us having to get involved. Renovations can be stressful (especially through COVID), and there were issues which popped up, however these were communicated and resolved satisfactorily. Dominic took care of all the council documentation, inspections as well as the final CCC. Overall we are really pleased with the results and glad we engaged Dominic at Refresh to help us through the process. We would definitely recommend Dominic and his team.
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Renovation Consultant: Dominic Holland

Mandy & Laurie have the right mix of design skills & practical knowledge.
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Renovations Consultant: Mandy & Lawrie Foster

Maree Delatour was very professional, knowledgeable and extremely helpful! She also was unafraid to voice her opinion, which I appreciated.
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Renovation Consultant: Maree de Latour

Having already engaged with an architect and submitted our planning application we contacted Asif Hameed at RR to find out their innovative process could help. He explained the five stages and we committed to Stage 1 which provided a detailed Budget Estimate of the whole project. Throughout this initial process, we found Asif to be extremely helpful and the final version of the Concept and Feasibility phase document was well presented and very informative

We had the pleasure to meet with Michael (Harich) for a bathroom renovation. Michael was very helpful in guiding us giving shape and clarity to our plan. He clearly communicates what the next steps are, and if we are unable to decide on a particular stage of the project, they (Refresh) are flexible enough to listen to you and alter the plans for the next steps, as it suited us. Appreciated Michael's friendly, frank and professional communication and engagement with us. -Vish, Winston Hills, Sydney. 
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Renovation Consultant: Michael Harich

Michael and his team just finished an amazing bathroom/laundry upgrade for me. I have two sinks in my guest bathroom/laundry room and asked for them to convert one sink to a shower, which they executed in time and within my budget. The initial communication was easy and professional and I was promptly presented with designs and a quote. I am so delighted with the outcome and turnaround and will surely hire them again for my future projects.

Outstanding job. Dave Georgetti proved himself to be thoroughly professional, 100% reliable and highly efficient with remarkable attention to detail. Highly recommended.

Professional, efficient, trustworthy, and did an excellent job. Asif and his team at Refresh Renovations did an outstanding job on my recent renovation. In addition, Asif was personable, friendly, and professional. I was kept up to date on the entire project management, my expectations were continually met and to my great delight, the project was delivered on time and within budget. Excellent service, I would definitely recommend Asif.

Andre provided excellent customer service and went well beyond what was expected in terms of his knowledge and providing his expertise and time.

This is the second time we have engaged Refresh Renovations - South East and Leigh McDonald to transform our home. On this occasion we enlisted Refresh to make over our main bathroom after our stunning kitchen renovation earlier in the year. Leigh was able to make our vision a reality and assisted us in making a functional, practical and aesthetically beautiful space that is filled with natural light and modern fixtures. The trades used were very professional and highly skilled, lead by Richard Naudi. The workmanship is top quality and the whole process was stress free . Communication was excellent and consultation on the build was exceptional. All the trades were very respectful of our space and keeping the area safe and clean. We are delighted with the end product and look forward to using Refresh South East again for project number 3.
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Renovation Consultant: Leigh McDonald

Refresh Renovations were very professional, friendly, responsive and gave very helpful advice. The only reason why I didn’t use their business is because I’ve learned that some single-trade renovation projects are best handled on your own but they would add more value to projects with multiple trades.

Wayne is amazing ! All his contractors are fabulous. They come on time and are polite and friendly.

Very happy with our service from Refresh who went above and beyond to keep us happy and we’re a delight to work by with.

Refresh provided us with a very good project manager and a range of tradies to complete our project. As with most building projects, there were delays and technical issues. However, at the end the result was what we asked for with a high-quality finish.

Jenelle Winstanley was the lead on our project and she very much gave us 110%.
She communicated well, was in touch with regular updates and kept things rolling and on track.
She was really approachable and friendly and always willing to be available whenever we needed her. Going the extra mile appears to be her default setting.
I cannot fault her support, attention to detail and her enthusiasm for our project.
I would highly recommend her to any of my friends.

Alex is very professional, I didn't end up with Refresh due to change of circumstances but would recommend him and co just out of shear professionalism.

We had an excellent experience using Refresh Renovations East and South East. We conducted a major renovation, with rooms remodelled, extensions, a new roof, windows, doors and multi outdoor entertainment areas, and we couldn’t be happier with the end result. From the initial consultation and design discussions right through to completion of the renovation, Leigh provided friendly, informative and very responsive customer service. We were always kept updated on future activities and any decisions that were required to made to ensure everything progressed efficiently. Even with the COVID restrictions Leigh managed to limit the impact on the overall timetable and importantly we had no surprises along the way. The project finished slightly over time due to COVID and the numerous additional changes that we requested, but were still on budget and we couldn’t be more pleased with the fantastic end result. The attention to detail by the builder; Richard and the quality workmanship by all the tradespeople, ensured that our renovation was of high quality with an exceptional finish. From our initial thoughts and concepts, what eventuated as the final product, exceeded our expectations and we were blown away with the end result. We would highly recommend Leigh, Richard and his team.

I have enjoyed the whole process of working with Refresh Renovations. Customer care is excellent. My house is so fresh and totally transformed. I couldn’t recommend them more highly.

Very impressed with the processes you have put in place, and the exceptional consulting experience provided by Stephen Cox. Thank you!

A team that have the customers best interests at heart...fully committed to ensure the standard is kept high regardless of the area the customer is from A++++

Very prompt advise given and very professional approach towards customer from appointments to explaining procedures.

Marcus and Keith from Refresh Renovations transformed our outdoor shed into a modern and stylish mancave/studio apartment. We love the end result and are very impressed with the work that has been carried out. There was a slight hiccup with Covid lockdown but Marcus still managed to get it to a liveable standard before completing the project. We cannot recommend Refresh Renovations highly enough.

I am very pleased with the quality of the workmanship, project management, price paid and the overall experience for installation an en-suite W/C. Highly recommended.

A big thank you to Matt and his team of local professional tradesman. We now have 2 new bathrooms, toilet and kitchen floor. I still don't believe it's our ensuite when I walk into the room, beautifully updated. Matt was wonderful to work with and having him as our project manager was brilliant. We couldn't have done this without him, combining our ideas with his own and having his advice and knowledge helped us through this renovation. Every build has its challenges, especially in an older home, but Matt sorted any problems quickly and took the stress out of the situation for us. We highly recommend this team and would use them again.

This renovation project started off as a “new carpet, new paint” quick renovation of a 1 bedroom apartment but evolved over several discussions with David into something more complete. It was slightly complicated by the fact my brother (the owner) lives in Hong Kong, I was in Auckland and David was in Queenstown. After meeting David via 3 way video conference, he was fantastic in getting to grips with exactly what was required and organising the different parts in play. During the renovation, David kept us fully informed both by email and through the BuilderTrend webpage. We had a couple of issues that crept up during the renovation and David was eager to provide us with solutions which was most helpful. He was also helpful in resolving additional items that we didn’t realise were needed such as new curtains and replacing a blind in the bedroom. We are very happy with how the apartment has turned out and would have no hesitation in recommending David with your renovation project in the Queenstown region.

I used Refresh Renovations to make an internal access to my attached garage by knocking out part of a wall and installing a door. The wall was concrete block construction , so a bit of work there. Nadeene was a great consultant and Jason made a very good finished product. I would recommend Refresh to others.

Friendly, professional and excellent customer service! 
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Renovation Consultant: Peter Jenkins

Very professional service and excellent advice. 
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Renovation Consultant: Jeff Clark

They were easy to get in contact with and replied quickly, rep turned up on time and emailed me with estimates quickly.  
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Renovation Consultant: Wayne Gordon

Sophia was wonderful. We had lots of ideas for what we wanted to do, but no clear plan or indication of cost, Sophia's advice has helped us get started on making plans for our future renovations and the level of trust gained from getting sensible advice has resulted in us choosing Refresh as our preferred partner for this future renovation work.
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Renovation Consulant: Sophia Roydhouse-Ross

We decided to renovate our 1979 era bathroom, kitchen, toilet and laundry all at one time. Mathew helped us with our design ideas and was very patient as we took time to look for choose our colours and fittings, something we wanted to do. Once work started he kept us informed and visited regularly to check that progress was going as planned. There were a few minor hiccups but Mathew sorted these out promptly with no stress or worry for us. The tradies were all well co-ordinated, and I think we had every tradie you could think of involved in this project, they were very respectful of our home and kept the site clean and tidy. Our work was finished on time and on budget and to a very high standard. Mathew was available to answer any questions we had and was so helpful and patient with us first time renovators. We love our new rooms, they feel fresh, clean and modern, they turned out how we had them pictured in our heads.

Excellent communication, thank you! Will be in touch in future I'm sure.

Working with Narelle and Scott is a smooth, professional and easy process when it comes to renovations which is unusual in that industry. It took us more than 2 years until we found a quality, competent and reliable renovation company to trust – Refresh Renovations. Narelle really understood our needs, respected our budget and we were blown away with the excellent communication and updates from her. The service and quality of work is outstanding; we had a quote after two meetings and our project was delivered on time and on budget as promised! Thank you guys; we will only use Refresh Renovations for future renovations - big or small.

Dan and his team helped us replace our bathroom after some extensive water damage. They did a fantastic job! They are professional, reliable and efficient. Matt was always just a phone call or an email away, and he went above and beyond to give us a high-quality, beautiful bathroom. The tradespeople they work with all take great pride in completing their work to a very high standard and were all really professional on site. If I ever have to do renovations again, Dan and his team will be the only people I call!

Refresh Renovations was great from beginning to end. They did an amazing job with our kitchen renovation. Highly recommend and look forward to doing future projects with them too.

The whole process of renovating the outdoor space of our home was easy. From the initial meeting with Martin outlining the process, to meetings with Paul to make sure those ideas were possible and sensible the communication was fuss-free and straightforward. The job was completed to a high standard and almost exactly on time (still cannot control the weather!). Highly recommended, and I will use them again.

This renovation project started off as a "new carpet, new paint" quick renovation of a 1 bedroom apartment but evolved over several discussions with David (Refresh Queenstown) into something more complete. While it was slightly complicated by the fact my brother (the owner) was in Hong Kong, I was in Auckland and David was in Queenstown. After meeting David by 3 way video conference, he was fantastic in getting to grips with exactly what was required and organising the different parts in play. During the renovation, David kept us fully informed both by email and through the BuilderTrend webpage. We had a couple of issues that crept up during the renovation, and David was eager to provide us with solutions which was most helpful. He was also helpful in helping resolve additional items that we didn't realise we needed, such as new curtains and a new blind in the bedroom. We are very happy with how the apartment has turned out and would have no hesitation in recommending David with your renovation project in the Queenstown region.

Absolute stand-out! Professional, personable, genuine, trustworthy and reliable - rare and highly sought-after qualities in trades. A huge shout out to Narelle, Scott and Simon for making my home refresh reno such a breeze. Thank you, thank you, thank you. I was able to stay remote and hands off the entire time, get on with life, and have complete faith in knowing the job was being done as promised and to a high standard. I can not rate you highly enough and have no hesitation whatsoever in recommending you. You've set the benchmark for the industry! Thank you, again. It was an absolute pleasure to have you on the job; its always nice to meet genuine people.

I was extremely please with the way Lia and Refresh Renovations carry out the extension at my property, that I had no hesitation in asking Lia and her team to renovate my bathroom. The service from design to the finish bathroom, the approach, attention to detail and professionalism as well as the communication was as good as the first time, the quality of the workmanship was again to a very high standard. Lia's knowledge in the products was a great help in finalizing the look of the bathroom. I’ve recommended Lia and Refresh Renovations to a number of people and won’t hesitate to used them again.

Honest advice, prompt response, and amazing workmanship. Working with Hashim is very smooth. Highly professional and meticulous. The best in the industry, please do not hesitate to call Hashim for all your renovations needs. 10 out of 10.

We were impressed with the 'can do' approach of the Refresh team and their contractors. Our re-roofing project was carried out timeously, without fuss and professionally. Of special mention is Matt Burner who oversaw the project and never failed to answer every call, query, request. Highly recommend Dan and his team at Refresh.

Haven't got to the actual doing of the project yet but interactions with Refresh so far have been good.
Renovation Specialist: Mark Morrison

Saleem was an absolute pleasure to deal with. Has a very high standard and delivered on his promises. Gave good advice and has a good common sense approach. Would definitely work with him again. Very good project management.

I used Refresh Renovations for my garage fitout and I thoroughly recommend them to anyone. Great job, professional, reliable and trustworthy.
Renovation Specialist: Hashim Nasser

Narelle is a very experienced and honest person. She doesn't sell and push her ideas into you, she rather listen to you and explore your end-result that you want to achieve and try to align the overall approach with the end result in the mind. She is not only knowledgeable but also easy to approach and deal with. She is also very well versed with industry standards and regulations. She has a great network of professionals and can provide with good package. I strongly recommend Narelle for your construction works.

Choosing Lia and her Refresh Renovation Wellington team for our kitchen renovation was a great decision and we had a positive rewarding experience. From planning, pricing and delivery of our kitchen renovation the Refresh Renovation Wellington team were really helpful. Communication and project management went hand in hand in providing an experience that didn't leave you wondering what and when things were happening. The trades were one of the tidiest I have worked.
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Renovation Consultant: Lia Boersma

5 stars- beautiful work, professional and reliable service and no hidden costs etc. very transparent and minimal stress. We recently had our sun room converted into outdoor balcony with beautiful wood decking and customised screen doors installed. They consulted with body corporate on my behalf and saved me so much time and stress. Everything was done beautifully and planned to a schedule we will absolutely have them again for any future renovations and would recommend to everyone. I am very pleased with the results and believe the pricing was very fair for the very high quality of work and professional service. Thank you.
Renovation Specialist: Adnan Darwish

Professional, on-time, on-budget kitchen renovation with great project management. End result looks fantastic.

Corey and his team were fantastic to deal with from start to finish. The renovation service was professional, and was well laid out and managed through online software. Renovating in an apartment comes with it's barriers and obstacles, which we were all collectively able to overcome. Was kept informed with the project throughout. We renovated a floor, laundry room, wardrobe and sun seat. Would recommend anyone to use Corey and his team for any mid to large renovation projects.

I hired refresh to construct a one story extension and create a kitchen dinner and downstairs toilet. I wanted someone to project manage it all for and was really taken on the idea of a fixed maximum price. Sergio took me through the whole process from all the planning through to completion. I am really pleased with the result. It is a really high quality job and everything was finished off before project closure. Even though there were some complications along the way refresh honoured the fixed price. Highly recommend.

I purchased a home and planned to remove some built-in joinery and give a fresh coat of paint, but unexpectedly behind the joinery in each room were concrete exterior walls and water damage- and I discovered this when I already had a team of painters there. I was quite stressed, as I did not have a builder involved in the project, but remembered I had Hashim's contact details from a previous tentative discussion about potential reno's down the track- one phone call to Hashim and he was there with his building manager literally within an hour- we had new walls installed for the painters within 24 hours- it was so fast that painters were completely uninterrupted. Saved the day is an understatement, Hashim and John worked so hard at a moments notice to not only fix our surprise wall problem but also to coordinate tradespeople and "finish the house" to an incredibly high standard. To get the job done on a tight timeline, John was there himself mixing concrete on a Saturday afternoon, we are beyond grateful for the help and high quality work. Refresh Renovations do very high-quality work with excellent attention to detail and are very experienced builders/renovators.

You have been great as always, my other property is now rented till Oct / Nov with a possibility to extend to the end of year. I will sing out then for a kitchen and bathroom job. Hope to work with you again
Renovation Specialist: Lia Boersma

Thank you to Leigh and his team at Refresh from the East and South East territory. They built an amazing deck area for us and we are loving having the extra living space. They were all very professional and the quality of work was outstanding from start to finish. We would have no hesitation in recommending them to anyone.

Refresh Renovations' service was excellent. From the first meeting with Guy Allenby we knew we were in the hands of an experienced professional who really wanted to create a beautiful home for us. He patiently introduced us to a variety of designers at the outset and was always available to discuss ideas and options. During the build, Guy worked through arising issues with us calmly and intelligently. He never failed to go the extra mile and we were so thankful for his generosity and support! We would highly recommend Guy and Refresh Renovations to anyone embarking on the journey to renovate and create a new home. We are absolutely thrilled with the final result.
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Renovation Consultant: Guy Allenby

Dianne and I want to thank you both so much and are grateful, not only for your professional standards, but also for your concern and loyalty during our renovation experience. Dianne and I were very fortunate to have you both as our project management team, organising all Registered Master Builders within the original renovation schedule. We were pleased with your ideas and vision, that gave our renovations a more modern and “Refresh” look to a higher standard than was previously imagined. Most importantly we want to thank you for the advantage of the realistic pricing, prior and to the commencement of our renovations. We have the privilege to know you both as passionate and resourceful renovation leaders, and look forward to our next renovation project together. Our Sincerest and Deepest Gratitude.
Renovation Specialist: Sophia Roydhouse-Ross

We wanted to modernise our thirty-year-old home and still retain the country charm. Where could we even begin? Thankfully we began with Refresh Renovations. They listened, talked, designed and redesigned.  ( thanks Morgen). They organised, managed and coordinated ( thanks to Martin ) They turned the nearly impossible into the very possible ( a big thanks to builder Paul ). They brought thoughts into reality ( thanks to all those expert tradesmen ).

Refresh Renovations bring good old fashioned know-how to the table coupled with the integrity, patience and understanding that paves the way for an excellent outcome. They stand one hundred percent behind their promises ( even for up to seven years after the build ). Now that is refreshing!

This is a team that deserves to be, not only commended, but also, highly recommended.
Renovation specialist: Martin Peirone

Sergio and Christian were both professional and efficient. We had 2 projects successfully completed and only the pandemic was to blame for the 2nd one overrunning. The standard and detail was exemplary and we would thoroughly recommend.

Hashim, John and team from Refresh Renovations have been highly professional and a pleasure to work with. Throughout our renovation they have been open and transparent, with great attention to detail and high quality workmanship. Nothing has been too much trouble and they have found solutions to our big and small issues. We would highly recommend the team from Refresh Renovations.

We contracted Refresh Renovations to renovate our existing kitchen and convert part of the integral garage into a utility room and downstairs washroom. The work started one week before the country went into Lockdown, and quickly the work fell into difficulties with having to reduce the workers on site due to the need to maintain social distancing and problems obtaining supplies. The issues meant that the agreed timescales were eventually doubled, but despite this, the work was eventually completed. There were various specification changes due to the supply problems, but the team were very pro-active in bringing these changes to light and flexible in their approach to resolving these and other issues as they arose. Many thanks to Sergio, Christian and their always cheerful team for their work in bringing this project to a successful conclusion, and we are very happy with the final result.

Refresh Renovations did the best renovation on my flat - so creative, so well-priced, so precise and careful and with so much kindness and professionalism. And on time and to budget. All of their team members are expert at what they do - design, colours, electrical, building, plumbing, floorboards etc, and Refresh really listen to what you want and what you can afford and advise you accordingly. Very, very highly recommended. I would give more than 5 stars if I could.
Specialist: Guy Allenby

I was delighted, after having had what I felt were a few quick quotes from others, when Martin came and spent about an hour with me at the first visit – so important to me as someone with no other way of judging the likely quality of end results from different builders. I felt Rick, our builder, and Martin, made an excellent team, with Martin providing excellent communication, and calling on Rick’s extensive knowledge of the construction side, whenever I asked a question Martin was not sure about. The process of negotiating with the council to maximise the size of the deck I was allowed was also invaluable.
The uncertainties of timelines for completion were I feel well explained, and set out in the contract, and although exceeded to some extent, I was comfortable with this having to some extent been forewarned about delays with council approvals.
Likewise, with the budget, it was higher than I had anticipated but seemed reasonable for the attention being paid to the project.
I would strongly recommend Refresh Renovations to someone not quite sure of how to go about the whole process of translating their idea into reality, and as I think the photos show, along with favourable comments from neighbours, the excellent end result is witness to the value of the careful, unhurried thought and planning which Martin and Rick put into every step along the way.

Matt helped us access various tradespeople in a very efficient and seamless manner. Took a lot of stress out of a renovation involving a number of parties. Very easy to communicate with, good knowledge and very responsive. Thank you!