Regulation Information

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Australian Laws 

This competition is defined as a game of chance and abides by Australian States laws. With Australian states and territories having their own laws regarding competitions and giveaways, not all states and territories will be eligible to enter this competition.

New South Wales, Australian Capital Territory, Northern Territory, Queensland, Victoria all permit this competition to take place. Entrants in this competition from Western Australian residents are not eligible to enter this competition due the competition not complying to the state laws. This competition in Australia and Australian states is void where prohibited by law.

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United States Laws 

The competition is defined as a sweepstake or promotion by United State laws, which is a game of chance. It is not a lottery. It is free to enter, there is no forced consideration. Anyone can enter and the winner is selected randomly. If a United States resident wins, a liability and publicity release will be issued to enable Refresh Renovations to display the winner’s identity (name) on their website.

Due to restrictive state laws, any resident located in Florida, New York or Rhode Island is excluded from this promotion. This competition in the United States is void where prohibited by law.

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United Kingdom Laws

The competition is defined as a prize draw in the United Kingdom, which gives people the opportunity to win a prize by entering the draw and being chosen at random from all qualifying entrants. This prize draw complies with the Gambling Act 2005, which does not regulate genuine prize competitions and permits prize draws so long as they are free to enter. This prize draw also complies with the UK Code of Non-broadcast Advertising, Sales Promotion and Direct Marketing (CAP Code). This competition in the United Kingdom is void where prohibited by law.

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Terms and conditions

How to enter:

The winner of the People’s Choice Awards Biggest Transformation of the Year category will receive one Delonghi Distinta Moments Kettle worth $229 NZD.

The promotion is open to New Zealand, Australian, United States (certain states) and the United Kingdom residents only. All entrants must be over the age of 18.

The promoter is Refresh Renovations.

Before entering, please view our privacy policy below:

⁃ Refresh Renovations New Zealand privacy statement

⁃ Refresh Renovations Australia privacy statement

⁃ Refresh Renovations United States privacy statement

⁃ Refresh Renovations United Kingdom privacy statement

Promotion Overview

The promotion is open to New Zealand, Australian (certain states, see Regulation Information), United States (certain states, see Regulation Information) and United Kingdom residents only. All entrants must be over the age of 18.

The Biggest Transformation of the Year promotion will start on the 16th of October at 10 am and closes on the 6th of November at 5pm (NZST). Winners are drawn at 10 am on the 7th of November 2023 at 10:00 AM (NZST) at the promoter’s premises.

The prize will be one Delonghi Distinta Moments Kettle worth $229 (NZ). One prize will be awarded for the category. If, for any reason, this model is not available the prize will be a speaker of similar value, which will be decided upon at the promoter's discretion.

Rules of Entry

The promotion is open to New Zealand, Australian, United States and United Kingdom citizens or permanent residents. All entrants must be over the age of 18. Applications who do not meet this criteria will not be accepted.

Entry into the competition is automatic upon completion of the Biggest Transformation of the Year online survey. Entrants must vote for at least one project for their vote to be counted. Entry is limited to one per person, for each category for the People’s Choice Awards. 

Directors, management, employees, the immediate families of employees, printers, suppliers, providers, agencies and entities who are directly associated with the promotion are not eligible to enter. This includes any staff employed by Zones, Refresh Renovations and/or Oncore.

Refresh Renovations reserves the right to exclude any person from participating in the Promotion on reasonable grounds.This is not a contest or lottery. It is free to enter. No purchase is necessary to win or participate in the promotion.

To Enter

Participants may enter the promotion by completing the entry form on the Refresh Renovations website.

By taking part in this promotion the applicant acknowledges that he/she has read and consents to the rules of entry. The applicant gives permission for their personal details (which may include but not be limited to their name/email/contact details) to be added to the Refresh Renovations database and to be contacted by Refresh Renovations in accordance with the Refresh Renovation’s privacy policy. They acknowledge that the information that they have provided is true and accurate.

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Legal Warning: Any attempt, deliberate or otherwise, to disrupt or negatively impact the promotion, the promotional website/s or its content may be a violation of criminal and civil laws. Should such an attempt be made, whether intentional or not, the promoter reserves the right to seek damages to the fullest extent permitted by law. The entrant agrees to compensate the promoter for any losses, damages or costs incurred in connection to any breach to these rules of entry or any other legal obligation the entrant may be under.

The start, end and draw date will be as listed above. The draw for this promotion will take place at Level 1, 287-289 Parnell Road, Parnell, Auckland 1052, New Zealand. 

The draw will be conducted under independent supervision and will be drawn by chance, with a third party generator, with all entries being equal.

The winner will be notified by email and/or phone within approximately 24 hours of the relevant draw. The first eligible entry randomly drawn from all entries received during the promotional period will win the prize. The Promoter’s decision is final and no correspondence will be entered into. The winner of the draw will have their names and localities published on the Refresh Renovations website within approximately 24 hours of the relevant draw and will remain on the website for a minimum of thirty (30) days. All reasonable steps to notify winners will be taken by the Promoter. 

If the entrant is ineligible to accept, or declines the prize and any related requirements, the Promoter may draw additional reserve entries until a new winner is found. Each entrant who is drawn must prove their eligibility to accept the prize.

The entrant agrees that, should they win, they will take part in promotional activities as reasonably required, which could include but is not limited to promotional photos with the prize, promotional videos with the prize and/or events. If the prize is unable to be awarded, or if an entrant drawn cannot be notified, the promoter will hold an unclaimed prize draw.

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Unclaimed Prize Draw: The promoter may conduct a further draw three (3) months from the original draw date, should the prize not have been claimed. The winner of the unclaimed prize draw will be notified in writing within 24 hours of the relevant draw. All reasonable steps will be made to notify the winner. The winner of the draw will have their names and localities published on the Refresh Renovations website within seven (7) days of the relevant draw and will remain on the website for a minimum of twenty-eight (28) days. The promoter's decision is final and no correspondence will be entered into.

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Prize conditions: The prize is as stated in the promotion overview above. Any expenses not mentioned as part of the prize are to be considered as not included and are the prize winner’s responsibility. Prizes are non-transferable or exchangeable and cannot be taken as cash. Variations are not available and prizes must be taken as offered. Should the prize be unavailable a prize of equal or greater value will be awarded at the promoter's discretion.

The promoter accepts no responsibility for any tax issues that may arise due to the prize winnings and the winner is responsible for the reporting and payment of income tax. The winner is encouraged to seek independent financial advice. The promoter accepts no responsibility for any variations.

Any valuations are recommended retail prices including taxes. The valuations listed are based on estimations at the time of the promotion publication and may not reflect the retail price at the time the winner is drawn. 

Refresh Renovations will arrange for the prize to be delivered to the winner via courier. The entrant is solely responsible for meeting the legal and safety requirements to use the prize. Any additional costs incurred in the prize are the responsibility of the winner. The winner agrees to accept and use the prize at their own risk.

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Odds of winning: Odds of winning will depend on the total amount of eligible entries received and are not fixed. The promotion is free to enter and the winner will be drawn by chance with all entries being equal.

Access to the promotion: Any costs incurred in accessing the promotion are the responsibility of the entrant. The promoter takes no responsibility for any technical issues, delays or damage incurred while attempting to participate in the promotion.

Publicity: The entrant acknowledges that, in entering this promotion, they give permission for their name, image and voice in the form of photographs, video recordings or vocal recordings, to be made public by Refresh Renovations for publicity purposes, for an unlimited amount of time and without remuneration, compensation or further approval. In the event of their winning, the entrant agrees to take part in any public events and activities that the promoter asks of them, within reason.

The Promoter excludes all liability (including negligence) except for any liability that cannot be excluded by law (including any applicable consumer guarantee under applicable consumer laws). This includes excluding liability for any loss, damage or injury occurring directly or indirectly from the prize and any related activities. This includes any issues in relation to inaccurate information within the promotion, theft, unauthorised access or third party interference, lost or damaged prizes and/or entries, prize acceptance and use, fraud, misrepresentation or concealment by any person/s connected with this promotion and the procurement of any applicable insurance or in the making of a claim under applicable insurance. Manufacturers/ distributors should be directly contacted regarding any warranty claims.

These rules of entry terms and conditions are subject to change at the Promoter's sole discretion. The Promoter reserves the right to change the prizes, the promotion mechanics or cancel the Promotion entirely at any time without any liability or prior notice.

Winner confirmation request: For a written confirmation of the winner, visit any one of the Refresh Renovations websites or email your request, within 60 days of the end date to: info@refresh.co.nz stating “winner confirmation request” in the subject line along with the name of the promotion.

Rules of entry request: To request a copy of the rules of entry see any one of the Refresh Renovations websites or email your request to: info@refresh.co.nz stating “Rules of entry request” in the subject line along with the name of the promotion.

Unforeseen circumstances: The promoter reserves the right to cancel the promotion at any time. Should any unforeseen circumstances arise such as, but not limited to, a natural disaster or bankruptcy, the promoter is under no obligation to carry on with the promotion or provide a winner with a prize. In the event of unforeseen circumstances or an emergency, the promoter accepts no responsibility for any loss experienced by entrants in connection to the promotion.

Promoter details: Refresh Renovations (New Zealand), Level 1, 287 Parnell Road, Parnell, Auckland, 1052, New Zealand. Ph: 0800 00 45 44.

Acceptance:

Participation in the Promotion is deemed acceptance of these Terms and Conditions.

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